Zur Haftung von Betreibern digitaler Plattformen in Japan im Zusammenhang mit aktuellen Verbraucherproblemen

Abstract

This article discusses the liability of digital platform operators in Japan. After describing the structure of transactions on digital platforms, the article discusses the so-called Amazon case. In this case, a Japanese consumer unsuccessfully attempted to hold the platform operator liable for damages resulting from a defective product purchased from a third-party provider abroad via the platform. The case provides an opportunity to examine the legal infrastructure, particularly the special legislation on the liability of digital platform operators. The article also discusses the new law promoting competition in smartphone software, focusing on the unique features of smartphone transactions, as well as the role of consumer protection centers. Based on U.S. case law, the article argues for expanding the liability of platform operators.

(The editors)